privacy policy
This Privacy Policy (“Privacy Policy”) describes what information AMPA
ORTHODONTICS MEDICAL EQUIPMENT TRADING LLC (“Company”), as the operator
of the Platform and, as owner of the Platform, may collect from a user (“You”, “Your” or
“User”), on or through Our website https://toothsi.ae/ (the “Site”) or one or more mobile
application (the “App”), directly (the owner and the operator of the Platform are referred
collectively as “We”/ “Us”/ ”Our”) or in relation to services otherwise rendered by Us
(collectively “Platform”), including but not limited to consultation and purchase of Clinical
beauty services / health-related products and services offered by Company's various
registered third-party/ies (third parties shall for the purpose of this Terms, include without
limitation, third-party dental, clinics third-party labs et al) ("Products and Services"). The
sale & purchase/transaction between the registered third parties and You, of Products
and Services, facilitated by the requisition placed by You on the Website shall be
governed by these Terms. Company is not and cannot be a party to or save as except as
may be provided in these Terms, control in any manner, any transaction between You
and the third parties. (each a “Service”, and collectively the “Services”) and how We use,
process, disclose, and try to protect such information. You agree and understand that the
Company is responsible for operation and maintenance of the Platform and all information
collected and processed on the Platform is collected and processed by Us strictly in
relation to Our business. By using Our Platform, or the Services, You confirm that You
have read, understood, and agree with the privacy practices described in this Privacy
Policy, and the Terms of Use (the “Terms”) and the collection, storage, and processing of
Your information in accordance with them.
General Terms:
1. By accessing or using the Platform or the Service, or by otherwise giving Us Your
information, you confirm that You have the capacity to enter into a legally binding contract
and have read, understood and agreed to the practices and policies outlined in this
Privacy Policy and agree to be bound by the Privacy Policy.
2. You hereby consent to Our collection, use, sharing, and disclosure of Your information
as described in this Privacy Policy. We reserve the right to change, modify, add or delete
portions of the terms of this Privacy Policy, at Our sole discretion, at any time, and any
continued use of the App, the Services or the Platform, following any such amendments
to the Privacy Policy, will be deemed as an implicit acceptance of the Privacy Policy in its
amended form. You are requested to review the Privacy Policy from time to time to keep
yourself updated with any changes; modifications made to the terms hereof.
3. If You are accessing or using Services on the App or the Site from an overseas
location, You do so at Your own risk, and shall be solely liable for compliance with any
applicable local laws.
4. If You do not agree with any of the terms and conditions of this Privacy Policy, please
do not proceed further to use this Site or the App or any Services. This Privacy Policy is
subject to change at any time without notice. To make sure You are aware of any
changes, please review this policy on this Site or the App periodically.
Your use of the Company Service and Website and/or App is subject to the terms and
conditions outlined in this Policy.
Please read this Privacy Policy carefully to understand the Company’s policies and
practices regarding the information collected by the Company. By using the Website
and/or App and the Company Services, you agree and confirm to be bound by all the
terms of this Privacy Policy and consent to the Company’s collection, use, disclosure,
retention and protection of your personal information as described hereunder. If you do
not wish to provide the information the Company requires or do not agree to such terms of
the Privacy Policy, do not access or use the Website and/or App or Company Service.
In case of any query, questions or comments about the Privacy Policy, please contact us
on the email address as mentioned at the end of this Privacy Policy.
The Company may change/modify this Privacy Policy from time to time at its sole
discretion, and your continued use of the Company Services after it makes any
modifications/changes is deemed to accept such change/ modification. You are
encouraged to review this Privacy Policy periodically for any changes.
1. What personal data or information does the Company / Website / App collect
from You?.
1.1. Information You Give Us: We receive and store any information You enter on Our
Platform or provide Us in any other way. When You register on the Site or the App, We
collect registration details such as phone number, name, geographical address and email
address. We verify Your phone number with the help of a one-time password sent to Your
phone number. We may also collect information required for providing You Services on
the Platform. We may also collect payment information such as Your payment card
number, expiration date, billing and shipping address. By using the Service, you consent
to the recording, storage, and disclosure of such communications You send or receive for
these purposes.
1.2. Cookies and Other Tracking Technologies: We utilize “cookies” and other tracking
technologies. A “cookie” is a small text file that may be used, for example, to collect
information about activity on the Site or the App. Some cookies and other technologies
may serve to recall information previously indicated or submitted by a User. Most
browsers/mobile settings allow You to control cookies, including whether or not to accept
them and how to remove them. You may set most browsers/mobile applications to notify
You if You receive a cookie, or You may choose to block cookies with Your
browser/mobile applications. Tracking technologies may record information such as
internet domain and host names, internet protocol (IP) addresses, browser software and
operating system types, stream patterns, and dates and times that Our Site or App is
accessed. Our use of cookies and other tracking technologies allows Us to improve Our
Site or the App and Your experience. At all times, you may refuse all cookies on Your
browser or the App by changing Your settings to the extent permissible on Your device.
However, by doing so, You may not be able to use certain features on the Platform or
take full advantage of all the offerings and interest-based advertising. You can remove
cookies by following the directions provided in Your mobile’s “help” file or the browser.
2: Public Content.
The information that you knowingly provide and/or share through the Company Service is
intended for public consumption or on public forum, which includes but not limited to, your
reviews, tips, check-ins, comments, likes, bookmarks, friends, lists, compliments, and
account profile. We may display this information through the Company Service, share it
with businesses, and further distribute it to a wider audience through third party sites and
services. It is expressly clarified that You will retain ownership and shall solely be
responsible for any content that You share or upload on the public platform through the
Company Service, including any text, data, information, images, photographs, video or
any other information which you may upload, transmit or store through the Company
Service. However, we reserve the right to use/reproduce any content uploaded by You on
the public platform and You agree to grant royalty free, irrevocably, unconditionally,
perpetually and worldwide right to Us to use the content for reasonable business purpose.
3: Communications.
When you sign up for an account or use certain features of the Company Service, you
consent to receive messages from other users of the Company Service, businesses, and
the Company itself. We may also use your information to contact you through about
and/or to promote and market our own goods and services that may be of interest to you.
With your consent, we may also use your information to contact you through text and
voice messages about and/or to promote and market these goods and services.
If you do not wish to receive emails from us, you may elect to opt-out / email us your
preference of not receiving any messages / emails on the email address mentioned at the
end of this Privacy Policy or by hitting the “unsubscribe” button at the bottom of any of our
e-mails. Please note that you cannot opt-out of receiving any Administrative Emails.
“Administrative Emails” shall mean and include but not limited to, any change or
modification of legal policy, administrative policy, service policy or any other policy as
applicable or any activity related to the Company Service, which includes but is not limited
to, emails regarding your account, requests or inquiries, and purchases of products and
services. The treatment you receive from your licensed dental provider is not conditioned
on your consent to receive promotional and/or marketing communications.
If you exchange messages with others through the Company Service, we may store that
information to process and deliver them, to allow you to manage them, and we may
further review and disclose them in connection with investigations related to the operation
and use of the Company Service. We may not deliver messages that we believe are
objectionable, such as spam messages or requests to exchange reviews for
compensation. We may also store information that you provide through communications
to us, including from phone calls, whatsapp messages, letters, emails and other electronic
messages, or in person. If you are a representative of a business listed on the Company
Service, we may contact you, including by phone or email, using the contact information
you provide us, make publicly available, or that we have on record for your business
4: Release of Personally Identifiable Information
We will not sell or share your Personally Identifiable Information with other parties, except
as may be required by law or if you have given consent for the same or as mentioned in
this Privacy Policy. We reserve the right to disclose your Personally Identifiable
Information as required by law, where consent is taken by you and when we believe that
such disclosure is necessary to protect our rights and/or comply with a judicial
proceeding, court order, or legal process served on us, enforce or apply this Privacy
Policy, Terms of Service or other agreements or protect the rights, property or safety of
the Company Service, users of the Company Service or others or for the purpose of
helping us to personalise and continuously improve your experience at the Website
and/or App. We may further use/share the pictures and videos shared by you through the
Company Service in a manner in which it does not identify You, for reasonable business
purpose.
Sharing upon merger or amalgamation or intra-group transfer:
Any third party to which We transfer or sell Our assets, merge or consolidate with, will
have the right to continue to use the information (including SPDI) provided to Us by You,
in accordance with the Terms and this Privacy Policy. We may disclose information to Our
partners, affiliates, subsidiaries, group entities, investors, stakeholders or potential
associates in an anonymized and aggregated manner, so that they too may understand
how Users use Our Site or App and enable Us to create a better overall experience for
You; and
Improving Our business:
You acknowledge that We have a right to use a recorded copy of Your telephonic
conversation, and Your diagnostic test reports for improving Our Services, marketing and
promotional efforts, customize Your experience and aiding You in procuring targeted
consultation for any underlying medical condition. These uses improve the Site, the App,
and the Services, and better tailor it to meet Your needs, so as to provide You with an
efficient, safe and customized experience. We may transfer such personal Information
and SPDI to a third party, including persons outside UAE, to improve product and Service
offerings while taking commercially reasonable steps to try and ensure, that the recipient
adheres to the applicable laws for ensuring data protection as is adhered by Us.
5: Release of Non-Personally Identifiable Information.
We may disclose or share Non-Personally Identifiable Information We may disclose or
share Non-Personally Identifiable Information with third party service providers and the
public. For example, we may share aggregated demographic information (which does not
include any Personally Identifiable Information) or use third party service providers to
track and analyze Non-Personally Identifiable usage and volume statistical information
from our users to administer the Company Service. We may also publish this aggregated
information for promotional purposes. We may use third party service providers to serve
ads when you participate in the Company Service. These companies may use Non-
Personally Identifiable Information about your visits and use of the Company Service, and
visits to other websites or locations to provide, through the use of network tags,
advertisements about goods and services that may be of interest to you.
6: Choices on Collection/Use of Information.
You can always choose not to provide any information which you do not wish to share.
There is although certain information which is mandatory is required to engage and
participate in the Company Service. Other users may be able to identify you, or associate
you with your account, in case you include such Personally Identifiable Information in the
content you post publicly. Please note that the messages you send or receive using the
Company Service are only private to the extent that both you and the person you are
communicating with keep them private. For example, if you send a message to another
user, that user may choose to publicly post it, then in that case, the Company will not be
liable for such disclosure and the terms of this Privacy Policy does not extend to such
sharing of information. Further, the Company may access and disclose such messages
during any investigations relating to use of the Company Service.
7. Social Media
If you are a user of Facebook, Twitter, Instagram or any other social media sites with
public account settings and you comment or review we will be able to pull your reviews of
our products from the social media sites and post them on our Website and/or App. This
is so that we can share your opinions about our products with the visitors of our Website
and/or App. Before being posted on our Website and/or App, your comments will be
reviewed by us.
By posting or otherwise making available any content about your toothsi experience on a
public social media platform, and responding “yes” if we ask for your permission to re-post
content on our owned channels, such as Facebook, Pinterest, YouTube, Twitter,
Instagram, and others, you represent and warrant that you are eighteen (18) years of age
or older and that you agree to the terms and conditions listed on our page on the Website
and/or App.
8. Data Tracking
To facilitate and customize your experience with the Company Service, we may store
cookies on your computer or other similar device through which you access the Company
Service. By using the Company Service, you agree and consent to the Company to place
cookies on your Computer or mobile or any other device which you may use to access the
Company Service.
Please note that we only collect your Personally Identifiable Information to conduct our
business and to enable us to deliver and improve our services. We do not for any reason
whatsoever sell your Personally Identifiable Information to any third party or otherwise
trade on it.
This Privacy Policy only addresses the use and disclosure of the information we collect
from you through the Company Service and Website and/or App. Other websites or
services that may be accessible through the Company Service may have their own
privacy policies and data collection, use and disclosure practices. If you use/ visit any
such website, we urge you to review that website’s privacy policy. We are not responsible
for the policies or practices of third parties.
9. Information Security
We are committed to protecting the information you provide to us. We have implemented
security policies, rules and technical measures to protect your personal data that we have
under our control, in accordance with applicable data protection laws. For example, we
protect the security of your personal information during transmission by using encryption
protocols and software. The security measures are designed to prevent unauthorized
access, improper use or disclosure, unauthorized modification or unlawful destruction or
accidental loss. In addition, we limit access to your personal data to those employees,
agents, contractors and other third parties who have a business need to know. They will
only process your personal information on our instructions and they are subject to a duty
of confidentiality.
10. Retention of Information
We also have measures in place such that Your SPDI which is in Our possession or
under Our control, is destroyed and/or anonymized as soon as it is reasonable to assume
that: (i) the purposes for which Your SPDI has been collected have been fulfilled; and (iii)
retention is no longer necessary for any other reason, or under applicable law.
We may, however, reserve the right to retain and store Your personal information for Our
business purposes, whether such personal information has been deleted or not. After a
period of time, your data may be anonymized and aggregated and then may be held by
Us as long as necessary, to enable purchases of products and provision of services or for
analytics purposes.
If You wish to withdraw Your consent for processing Your personal information and SPDI,
cancel Your account, or request that We no longer use Your personal information and
SPDI to deliver Our products or provide You services, please contact Us at details
indicated in the contact section. Please note however that Your withdrawal of consent or
cancellation of account may result in Us not being able to deliver You products or provide
You with Our services, or terminate any existing relationship that We may have with You.
Please note that uninstalling the App will not result in deletion of Your personal
information or SPDI.
11. Privacy Settings
As a user, you may have limited access to privacy settings. These settings help hide
information you might want to share with other users and/or the public. It is up to you to
select the appropriate privacy settings. If you don’t agree with the available privacy
settings, please stop using the Company Service.
12. Trademark, copyright and Restrictions
The Website and/or App and the Company Service is controlled and operated by the
Company. All material on the Website and/or App, including but not limited to logo,
images, illustrations, and video clips (“Proprietary Material”), are protected by copyrights,
trademarks, and other intellectual property rights. You must not copy, reproduce,
republish, upload, post, transmit or distribute such Proprietary Material in any way,
including by email or other electronic means and whether directly or indirectly and You
must not assist any other person to do so. Any use of the Proprietary Material for any
purpose is a violation of the copyrights, trademarks and other proprietary rights, and is
prohibited.
13. Children’s Privacy
At MakeO, we do not intend to collect any information from children under the age of
eighteen (18), unless the information is collected from a parent or guardian. While we
cannot stop a child from accessing the Website and/or App, we do not collect any
Personal Information without making it clear that the person providing the information
must be at least 18 years old. If you are a parent or guardian and believe your child under
18 has provided us Personal Information which you would like to review or request be
deleted, or you have questions about our Sites collecting information from children,
please contact us at support@toothsi.ae.
14. Your Rights
If you have rights concerning access, disclosure, amendment, or deletion (as determined
by applicable law), you may contact us at the address or email listed below.
15. Customer Service
For any assistance or queries/questions regarding this Privacy Policy or the processing or
usage of information provided by you in connection with the Company Service, you may
contact us at support@toothsi.ae
